🔹 General Questions

Q: Where are your products made?
All of our products are proudly made in the USA using premium, globally sourced ingredients that meet strict quality and safety standards.

Q: Are your products cruelty-free?
Yes! Every product we carry is 100% cruelty-free — never tested on animals.

Q: Are your products natural or organic?
Many of our formulas use natural or organic ingredients, free of parabens, sulfates, and harsh chemicals. Check each product page for specific certifications or details.

Q: Are your products safe for sensitive skin?
Yes. Our wellness, skincare, and beauty lines are designed to be gentle and suitable for most skin types. Always patch-test new products before full use if you have sensitivities.

Q: Do your products contain parabens, sulfates, or phthalates?
No — we’re committed to clean formulations that exclude harsh or harmful additives.

🌿 Wellness & Supplements

Q: Are your wellness products FDA approved or third-party tested?
Our supplements and wellness items are produced in FDA-registered, GMP-certified facilities and undergo third-party lab testing to ensure purity and safety.

Q: How long before I notice results?
Results vary by individual and product type. Most customers begin noticing benefits within a few days to a few weeks of consistent use.

Q: Are your supplements vegan or allergen-free?
Most are made with plant-based, non-GMO ingredients and are free from common allergens. Check the label for specific dietary information.

Q: Can kids take your supplements?
Some formulas are designed for adults and others for kids — always refer to the product label for age recommendations.

☕ Teas & Beverages

Q: Are your teas caffeine-free?
Many blends are caffeine-free; others contain a mild amount for balanced energy. Each product page clearly lists caffeine content.

Q: Are your teas organic?
Several of our blends use certified organic herbs and botanicals. Check the specific product description for details.

Q: Do the teas contain sugar or artificial flavoring?
No. Our teas are naturally flavored with herbs, flowers, and spices — never with added sugars or synthetic flavors.

Q: How should I brew or store your teas?
Steep 1 bag (or 1 tsp loose leaf) in hot water for 5–7 minutes. Store in a cool, dry place away from sunlight to maintain freshness.

💄 Beauty & Skincare

Q: Are your beauty products vegan and cruelty-free?
Yes, all of our beauty products are cruelty-free, and most are vegan-friendly. Each product page lists specific attributes.

Q: Can I use the setting sprays or lotions daily?
Absolutely! Our formulas are lightweight, gentle, and designed for everyday use.

Q: Do your sprays or lotions contain alcohol or strong fragrances?
They contain light, natural fragrances from fruit or essential oils — never harsh synthetic scents.

Q: How long does the scent last?
Fragrances typically last several hours, depending on your skin type and environment. Layering products (like lotion + spray) helps extend the scent.

🌸 Perfumes & Fragrances

Q: How long do your perfumes last?
Our eau de parfum formulas last 6–8 hours on average. Longevity varies with skin chemistry and environment.

Q: Are the perfumes authentic?
Yes — our fragrances are authentic and crafted with high-quality French perfume oils.

Q: Can they be worn daily?
Yes, our fragrances are designed for everyday wear or special occasions.

Q: Are they suitable for sensitive skin?
Yes, but we recommend testing on a small area first if you have fragrance sensitivities.

🧼 Soaps & Body Care

Q: Are your soaps and lotions suitable for sensitive skin?
Yes, our natural body care products are formulated to be gentle and nourishing for all skin types.

Q: Are the soaps made with natural ingredients?
Yes — crafted with plant-based oils, shea butter, and essential oils. No parabens, sulfates, or artificial dyes.

Q: Do your soaps contain animal products?
Most bars are vegan; check product details if you prefer 100% plant-based formulas.

Q: How can I make my soap last longer?
Keep the bar dry between uses and store it on a ventilated soap dish to extend its life.

📦 Orders, Shipping & Returns

Q: How fast will my order ship?
Most orders ship within 1–2 business days. Delivery times depend on your location and chosen shipping method.

Q: Do you offer free shipping?
Many of our listings qualify for free shipping. Check each product page for eligibility.

Q: What’s your return policy?
We accept returns within 30 days of delivery for unopened or unused items. See our return policy page for details.

Q: What if my product arrives damaged or defective?
Please contact our support team immediately — we’ll make it right with a replacement or refund.

💬 Miscellaneous

Q: Are your products eco-friendly?
We aim for sustainable sourcing, recyclable packaging, and eco-conscious production wherever possible.

Q: Can I gift these products?
Yes — many of our products come in beautiful packaging perfect for gifting.

Q: Do you offer bundle discounts or sets?
Yes! We frequently run bundle offers and seasonal promotions. Check our store page for current deals.